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Amazon Lex is a service for building conversational interfaces into any application using voice and text. Today, we are launching support for French, Spanish, Italian and Canadian French. With these new languages, you can build and expand your conversational experiences to better understand and engage your customer base. Amazon Lex can be applied to a diverse set of use cases such as virtual agents, conversational IVR systems, self-service chatbots, or application bots.  

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