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CDW: Selection and Interview process, Questions/Answers

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image-579-1024x683.pngCDW: Selection and Interview process, Questions/Answers

CDW Corporation, established in 1984, is a leading provider of information technology (IT) solutions for businesses, government agencies, educational institutions, and healthcare organizations across the United States, Canada, and the United Kingdom. Here’s a quick overview:

  • Founded in 1984 by Michael Krasny
  • Headquartered in Vernon Hills, Illinois, USA
  • Extensive network of offices across North America, the United Kingdom, and Canada
  • Offers a comprehensive suite of IT solutions including hardware, software, cloud services, and professional services

What are the selection and Interview process of CDW?

The selection process at CDW can vary depending on the specific role (account manager, sales engineer, IT support specialist, solutions architect, etc.), department (sales, operations, technical support, etc.), and experience level required. Here’s a roadmap to navigate the potential steps involved:

1. Application: Submit your application through CDW’s careers website.

2. Application Review: Recruiters and hiring managers screen resumes and applications to shortlist candidates whose qualifications align with the position and CDW’s focus on customer service, technical expertise (for relevant roles), and a passion for the IT industry.

3. Assessments (Possible): Some positions might involve online assessments:

  • Sales Aptitude Tests: These could assess your communication skills, persuasive abilities, and understanding of sales principles (especially for salesperson roles).
  • Technical Skills Assessments: These might assess your knowledge of specific IT products, software, or technologies relevant to the role (especially for technical support, solutions architect roles).

4. Interviews: If your application and assessments (if applicable) impress them, prepare for one or more rounds of interviews:

  • Phone Interview (Possible): An initial phone interview with a recruiter or hiring manager to discuss your background, interest in the role, and general understanding of the IT industry (especially for non-technical roles).
  • In-Person Interviews: If you progress further, you might have interviews with a panel that could include:
    • Hiring Managers and Team Members from the relevant department
    • Experienced Professionals in the field (e.g., senior salespeople, IT support specialists, solutions architects)
    • HR Representatives

These interviews will delve deeper into your experience, knowledge, and skills relevant to the specific position. Here are some areas they might explore:

* **Understanding of the IT industry and current trends.**
* **Strong communication and interpersonal skills (highly valued at CDW).**
* **Problem-solving and analytical skills.**
* **Technical skills relevant to the role (especially for technical support, solutions architect roles).**
* **Sales experience and a customer-centric approach (especially for client-facing roles).**
* **Ability to work effectively in a team environment.**

5. Background Check: Upon receiving an offer, a background check is standard procedure.

Timeline: The interview process at CDW can take anywhere from a few weeks to several months, depending on the complexity of the role and the number of candidates involved.

Here are some additional tips for making a positive impression during your CDW interview:

  • Research the company: Learn about CDW’s commitment to innovation, their focus on customer satisfaction, and company culture, which emphasizes collaboration, a solutions-oriented mindset, and a passion for technology.
  • Tailor your resume and cover letter: Highlight the skills and experiences that are most relevant to the specific position you are applying for. Showcase your technical skills (if applicable), customer service experience (if applicable), and your enthusiasm for the IT industry.
  • Prepare for common interview questions: Research common interview questions in the IT industry or your specific field, and be ready to showcase your skills and knowledge. Be ready to discuss your approach to problem-solving, building client relationships (especially for client-facing roles), and how you would contribute to CDW’s mission of providing innovative IT solutions.
  • Practice behavioral questions: Be prepared to answer questions about your past experiences and how they demonstrate your problem-solving, teamwork, and communication skills, with a focus on customer service or technical expertise (depending on the role).
  • Dress professionally and present yourself with a confident and assertive demeanor.

By being well-prepared, demonstrating your qualifications, and showcasing your passion for IT, you can increase your chances of landing your dream job at CDW.

How many rounds of interview conducted in CDW?

The number of interview rounds at CDW can vary depending on the specific role, location, and hiring manager. However, based on information gathered from employee reviews on Indeed and Glassdoor [1, 2], you can expect:

  • Range: Generally, two to three interview rounds after an initial application [1, 2].

Possible Interview Stages:

  • Initial Application: Submit your resume, cover letter, and potentially complete an online assessment about your skills or suitability for the role [1].
  • Phone Interview (possible for some roles): A recruiter might conduct a brief phone interview to discuss your experience and interest in CDW [2].
  • In-Person Interviews (one to two rounds): This could involve discussions with [1, 2]:
    • Hiring Manager or Team Members: They will assess your qualifications, experience, and fit for the specific role.
    • Specialists (possible for some roles): For technical positions, you might meet with IT specialists to assess your technical skills or knowledge [2].

What is the salary for freshers in CDW?

image-580-1024x538.pngSalary for freshers in CDW

CDW doesn’t advertise specific salary ranges on their careers website. Here are ways to get a better idea of the range for freshers:

  • Salary Websites: Explore salary websites like Glassdoor or Indeed. Search for “CDW Corporation” and filter by “entry-level” or “freshers” positions in your target location to get a sense of the range for similar roles (e.g., sales associate, IT support specialist).
  • Salary Negotiation: Be prepared to negotiate your salary during the offer stage, especially if you have relevant experience or a strong educational background. Research salary ranges beforehand and highlight your skills and experience to justify your desired compensation.


  • Research CDW Corporation: Learn about the company’s areas of focus in technology solutions, their services, and their company culture. This demonstrates your genuine interest during the interview.
  • Highlight Relevant Skills and Experience: Tailor your resume to showcase skills and experiences relevant to the specific role you’re applying for.
  • Prepare for Behavioral and Technical Questions (if applicable): Be prepared to answer questions using the STAR method (Situation, Task, Action, Result) to showcase your problem-solving skills and past achievements. For technical roles, be ready for questions related to relevant IT concepts or software programs.

By following these steps, you’ll gain a better understanding of the interview process and potential salary range for freshers at CDW Corporation. Remember, your specific skills, experience, and qualifications can also influence your starting salary.

Top questions Asked for freshers in CDW

CDW, a leading provider of technology products and services, offers exciting opportunities for recent graduates (freshers) in various departments like sales, account management, IT support, and logistics. Here are some general questions you might encounter, along with some specific examples depending on the role:

General Skills and Technology Industry Knowledge (Basic is Okay):

  • Tell me about yourself and your interest in CDW. (Highlight relevant skills like communication, teamwork, problem-solving, analytical thinking (if applicable to the role), and an interest in technology or business (if applicable). Mention what interests you about CDW’s focus on customer service, their vast technology product range, or a specific area like cloud solutions (if applicable)).
  • Describe a situation where you demonstrated excellent communication and interpersonal skills. (Focus on how you interacted with others to achieve a goal).
  • Explain a time you had to work effectively in a team on a project. (Showcase your teamwork abilities and communication skills).
  • What are your strengths and weaknesses? (Be honest but highlight strengths relevant to the technology industry or your desired role, like attention to detail, accuracy, a willingness to learn quickly, and a positive attitude).
  • Why do you want to work at CDW? (Express your interest in learning about the technology industry, business-to-business sales, or a desire to gain experience in a fast-paced environment with a focus on customer service. You can also mention CDW’s company culture or their commitment to sustainability in the technology sector).
  • Do you have any questions for us? (Always have thoughtful questions prepared about the role, company culture, or mentorship programs for freshers at CDW).

Additional Questions (May Vary by Role):

  • (For Sales Roles): How would you approach researching a client’s technology needs and recommending relevant products or services?
  • (For Account Management Roles): Describe a time you demonstrated excellent customer service skills (if applicable to your experience).
  • (For IT Support Roles): How would you troubleshoot a basic technical issue for a customer? (Specific knowledge may not be expected for freshers, but focus on willingness to learn).
  • (For Logistics Roles): How would you ensure the efficient and timely delivery of technology products to clients?


  • Show your enthusiasm and willingness to learn, even if your technology industry knowledge is basic. CDW emphasizes providing excellent customer service and staying up-to-date on the latest technologies.
  • Highlight your ability to work independently and as part of a team in a fast-paced environment.
  • Demonstrate a problem-solving mindset and an interest in learning about technology (if applicable).

How to apply for job in CDW?

image-581.pngApply for job in CDW

Here’s a guide on applying for a job at CDW:

  1. Visit the CDW Careers Website: Head over to CDW Careers page.
  2. Search for Jobs: Utilize keywords related to your field or browse job categories (e.g., Sales, Account Management, IT Support, Logistics, Marketing). Look for “Entry Level” or “Associate” positions that align with your skills and interests. Consider which areas of CDW’s work (e.g., corporate sales, technical support, IT solutions) you might be interested in.
  3. Find the Perfect Fit: Carefully read job descriptions and identify roles that align with your qualifications and aspirations within the technology industry. Consider your strengths and what kind of work environment you prefer (direct sales, customer service, technical support, logistics, or marketing).
  4. Apply Online: Submit your application electronically for the chosen position. Tailor your resume and cover letter to the specific role, highlighting relevant coursework, any prior experience (if applicable), and your eagerness to learn and contribute to CDW’s mission of helping customers navigate the ever-changing technology landscape.
  5. Prepare for Interview: If shortlisted, research CDW further, including their extensive product portfolio, their solutions approach for clients, and their commitment to diversity and inclusion. Practice answering common interview questions and prepare thoughtful questions for the interviewer about the role, company culture, and development programs for freshers at CDW. Demonstrate your professionalism, strong work ethic, and potential to excel in a dynamic and customer-centric technology environment.

By showcasing your relevant skills, interest in technology, and willingness to learn, you can increase your chances of landing a job at CDW.

The post CDW: Selection and Interview process, Questions/Answers appeared first on DevOpsSchool.com.

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