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QnAIntent for Amazon Lex is now generally available

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We are excited to announce general availability of the QnAIntent in Amazon Lex, enabling developers securely connect foundation models (FM) to company data for Retrieval Augmented Generation (RAG). Introduced in preview at re:Invent in November 2023, the QnAIntent leverages enterprise data and foundation models on Amazon Bedrock to generate relevant, accurate, and contextual responses. The QnAIntent can be used with new or existing Lex bots to automate frequently asked questions (FAQs) through text and voice channels, such as Amazon Connect.

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