DevOpsSchool Posted October 14, 2023 Share Posted October 14, 2023 Incident management is the process of identifying, resolving, and recovering from IT incidents. It is a critical part of IT service management (ITSM) and helps organizations to minimize the impact of incidents on their business operations. Incident management tools help organizations manage and resolve incidents effectively and efficiently. These tools are crucial for ensuring minimal service disruptions and meeting SLAs (Service Level Agreements). Here are some common features of incident management tools... View the full article Quote Link to comment Share on other sites More sharing options...
.png.6dd3056f38e93712a18d153891e8e0fc.png.1dbd1e5f05de09e66333e631e3342b83.png.933f4dc78ef5a5d2971934bd41ead8a1.png)
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.