Amazon Web Services Posted July 14, 2023 Share Posted July 14, 2023 Amazon Connect now provides APIs to programmatically delete routing profiles and queues. You can now remove routing profile and queue resources that are no longer applicable, streamlining your contact center as requirements change and you adapt to new strategies for call flows, agent groups and other routing configurations. Deleting unused resources also frees up capacity in your service limits, giving you room to create new routing profiles and queues. View the full article Quote Link to comment Share on other sites More sharing options...
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