Amazon Web Services Posted November 17, 2022 Share Posted November 17, 2022 Amazon Connect Voice ID can now be used by Amazon Connect customers in the Canada (Central) Region. Voice ID uses machine learning to offer both real-time caller authentication and fraud risk detection, to help make contact center voice interactions more secure. In addition to the Canada (Central) region, Voice ID is available in US East (N. Virginia), US West (Oregon), Asia Pacific (Tokyo), Europe (Frankfurt), Asia Pacific (Singapore), Asia Pacific (Sydney), and Europe (London) AWS regions. View the full article Quote Link to comment Share on other sites More sharing options...
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