Amazon Web Services Posted November 17, 2022 Share Posted November 17, 2022 Starting today, customers can respond, investigate and resolve incidents affecting their AWS-hosted applications via AWS Systems Manager Incident Manager with the AWS Service Management Connector. This integration is built using Atlassian Forge for Atlassian's Jira Service Management (JSM) Cloud. AWS Systems Manager is the operations hub for AWS applications and resources, that helps to automate reactive processes to quickly diagnose and remediate operational issues. With the Incident Manager integration with JSM Cloud, customers can now automate their incident response plans in Incident Manager and automatically synchronize their incidents into JSM Cloud. This feature enables faster resolution of critical application availability and performance issues without disrupting existing workflows in Jira Service Management Cloud. View the full article Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.