Devops.com Posted October 30, 2020 Share Posted October 30, 2020 One of the fundamental premises of software reliability engineering is that you should base your reliability goals—i.e., your service level objectives (SLOs)—on the level of service that keeps your customers happy. The problem is, defining what makes your customers happy requires communication between software reliability engineers (SREs) and product managers (PMs) (aka business stakeholders), and […] The post SREs: Stop Asking Your Product Managers for SLOs appeared first on DevOps.com. View the full article Quote Link to comment Share on other sites More sharing options...
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