Jump to content

Amazon Lex announces support for multi-valued slots


AWS
 Share

Recommended Posts

Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build sophisticated, natural language, conversational bots (“chatbots”), virtual agents, and IVR systems. Today, Amazon Lex introduces multi-valued slots. A slot is used to capture user responses as the bot gathers information to fulfill a user request. In some cases, the information can be a list of multiple values. For example, when conversing with an insurance bot, a customer may request quotes for insurance premiums. When the bot requests them to specify which insurance type, the customer may respond with more than one type and say “I need quotes for home, auto, and boat premiums.” With multi-value slots, Amazon Lex can now capture the customer’s response in a single response with no special coding required.

View the full article

Link to comment
Share on other sites

  • Replies 224
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share


×
×
  • Create New...