Jump to content

#connect

  1. Amazon Connect forecasting, capacity planning, and scheduling, now available in the Europe (London) AWS Region

    Amazon Web Services ·
    • 1 comment
    • 172 views
    Amazon Web Services
    Amazon Web Services

  2. Amazon Connect now supports custom templates for agent tasks

    Amazon Web Services ·
    • 1 comment
    • 204 views
    Amazon Web Services
    Amazon Web Services

  3. Amazon Connect now allows you to get started with high-volume outbound communications (public preview) with just a few clicks

    Amazon Web Services ·
    • 1 comment
    • 189 views
    Amazon Web Services
    Amazon Web Services

  4. Amazon Connect now displays metrics within the schedule management user experience

    Amazon Web Services ·
    • 1 comment
    • 192 views
    Amazon Web Services
    Amazon Web Services

  5. Amazon Connect supports Amazon Lex bots with US Spanish

    Amazon Web Services ·
    • 3 comments
    • 614 views
    Guest
    Guest

  6. Amazon Connect chat now provides automation and personalization capabilities with whisper flows

    Amazon Web Services ·
    • 3 comments
    • 611 views
    Guest
    Guest

  7. Amazon Connect Chat now supports interactive messages

    Amazon Web Services ·
    • 2 comments
    • 466 views
    Guest
    Guest

  8. Amazon Connect adds additional call attributes to improve fraud detection and routing

    Amazon Web Services ·
    • 2 comments
    • 405 views
    Guest
    Guest

  9. Amazon Connect now supports Amazon Lex chatbots for French, Spanish, Italian and Canadian French

    Amazon Web Services ·
    • 2 comments
    • 417 views
    Guest
    Guest

  10. Amazon Connect launches user access controls for contact search using Agent Hierarchy to easily protect sensitive data and maintain compliance

    Amazon Web Services ·
    • 2 comments
    • 488 views
    Guest
    Guest

  11. Amazon Connect Customer Profiles launches in Canada(Central) region

    Amazon Web Services ·
    • 1 comment
    • 1,310 views
    Amazon Web Services
    Amazon Web Services