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Amazon Web Services (AWS)

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  1. Amazon Connect now includes the ability for agents to schedule time off up to 24 months in the future, making it easier for managers and agents to plan ahead of time. With this launch, agents can now book time off in Connect up to 24 months ahead of time (an increase from 13 months). Additionally, you can now upload pre-approved time off windows for a scheduling group (group allowance) for up to 27 months at a time (an increase from 13 months). These increased limits provide agents more flexibility to plan their personal time and also provide managers better visibility into future staffing needs, thus enabling more efficient resource allocation. This feature is availab…

  2. AWS Deadline Cloud now includes the ability to specify a limit for a specific resource, like a floating license, and also constrain the maximum number of workers that work on a job. AWS Deadline Cloud is a fully managed service that simplifies render management for teams creating computer-generated graphics and visual effects, for films, television and broadcasting, web content, and design. By adding a limit to your Deadline Cloud farm, you can specify a maximum amount of concurrent usage of resources by workers in your farm. Capping resource usage ensures tasks don't start until the resources needed to run are available. For example, if you have 50 floating licenses f…

  3. This post was authored by Mihir Mangalvedhekar, Sr. GenAI Specialist, Next Gen Developer Experience, AWS and co-written with Rajbir Singh, Senior Technical Account Manager. Many users are taking a container-first approach for on-premises workloads using Kubernetes. Amazon EKS Anywhere lets you create and operate Kubernetes clusters on your own infrastructure. EKS Anywhere builds on the strengths of Amazon EKS Distro and provides open source software that’s up to date and patched so you can have an on- premises Kubernetes environment that’s more reliable than a self-managed Kubernetes offering. In this post, we explore best practices that can help you successfully adopt…

  4. Amazon S3 announces schema definition support for the CreateTable API to programmatically create tables with pre-defined columns. This enhancement simplifies table creation for data analytics applications, making it easier to get started and ingest data in S3 table buckets. To use this feature, you can specify column names and their data types as new request headers in the CreateTable API to define a table's schema in an S3 table bucket. You can also define a table's schema when you create tables using the AWS CLI or the AWS SDK. To create tables with a pre-defined schema, upgrade to the latest version of the AWS CLI and AWS SDKs. This support is available in all AW…

  5. Amazon S3 Tables now support creating up to 10,000 tables in each S3 table bucket. With this higher quota, you can scale up to 100,000 tables across 10 table buckets within an AWS Region per AWS Account. The higher table quota is available by default on all table buckets at no additional cost. S3 Tables deliver the first cloud object store with built-in Apache Iceberg support, and the easiest way to store tabular data at scale. You can use S3 Tables with AWS Analytics services through the preview integration with Amazon SageMaker Lakehouse, as well as Apache Iceberg-compatible open source engines like Apache Spark and Apache Flink. S3 Tables support 10,000 tables in…

  6. The Amazon Q Developer Pro tier now offers automated email notifications for newly subscribed users. When a new user is subscribed by an administrator, users will now automatically receive a welcome email within 24 hours containing important information to help them get started quickly and efficiently with their new subscription. This automation streamlines the onboarding process and saves administrators valuable time by eliminating the need for them to manually notify each new user. In the welcome email, users will find guidance on accessing the Q Console chat and details on downloading and installing the Q Developer plugin in their Integrated Development Environment …

  7. Amazon SageMaker Unified Studio is now available in preview in seven additional AWS Regions: Asia Pacific (Seoul, Singapore, and Sydney), Europe (Frankfurt and London), South America (São Paulo), and Canada (Central). Amazon SageMaker Unified Studio (preview) is an integrated data and AI development environment that enables collaboration and helps teams build data products faster. It brings together familiar tools from AWS analytics and AI/ML services for data processing, SQL analytics, machine learning model development, and generative AI application development into a single experience. SageMaker Unified Studio provides unified data access through Amazon SageMaker La…

  8. AWS Elastic Beanstalk now enables customers to build and deploy PHP 8.4 applications on Amazon Linux 2023 (AL2023) platform. This latest platform support allows developers to take advantage of the newest PHP features while leveraging the enhanced security and performance of AL2023. AWS Elastic Beanstalk is a service that provides the ability to deploy and manage applications in AWS without worrying about the infrastructure that runs those applications. PHP 8.4 on AL2023 delivers significant performance improvements, critical bug fixes, and a new Document Object Model (DOM) API. Developers can create Elastic Beanstalk environments running PHP 8.4 on AL2023 through the El…

  9. With AWS Elemental MediaTailor you can now bring your own pre-transcoded HLS and DASH packaged ads through VAST responses, enabling custom control over ad transcoding. This new capability allows ad decision servers to include HLS and DASH manifest URLs for pre-transcoded multi-bitrate ad streams directly in the VAST XML creative file attributes. MediaTailor will stitch the pre-transcoded ad creative into the manifest without dynamic transcoding. Previously, MediaTailor could only dynamically transcode ads to match the content stream at insertion time. With Bring-Your-Own-Ads via VAST, you can now pre-transcode ads and provide the transcoded manifest URLs via VAST, enab…

  10. AWS Elastic Beanstalk now enables customers to build and deploy .NET 9 applications on Amazon Linux 2023 (AL2023) platform. This latest platform support allows developers to leverage the newest .NET features while benefiting from AL2023's enhanced security and performance features. AWS Elastic Beanstalk is a service that provides the ability to deploy and manage applications in AWS without worrying about the infrastructure that runs those applications. .NET 9 on AL2023 delivers enhanced garbage collection capabilities and significant performance improvements. Developers can create Elastic Beanstalk environments running .NET 9 on AL2023 through the Elastic Beanstalk Cons…

  11. AWS Elastic Beanstalk now enables customers to build and deploy Python 3.13 applications on Amazon Linux 2023 (AL2023) platform. This latest platform support allows developers to leverage the newest features and improvements in Python while taking advantage of the enhanced security and performance of AL2023. AWS Elastic Beanstalk is a service that provides the ability to deploy and manage applications in AWS without worrying about the infrastructure that runs those applications. Python 3.13 on AL2023 delivers enhanced interactive interpreter capabilities, improved error messages, and important security and API improvements. Developers can create Elastic Beanstalk enviro…

  12. Amazon Lex has expanded Assisted Slot Resolution to additional AWS regions and enhanced its capabilities through integration with newer Amazon Bedrock foundation models. Bot developers can now select from allowlisted foundation models in their account to enhance slot resolution capabilities, while maintaining the same simplified permission model through bot Service Linked Role updates. When enabled, this feature helps chatbots better understand user responses during slot collection, activating during slot retries and fallback scenarios. The feature supports AMAZON.City, AMAZON.Country, AMAZON.Number, AMAZON.Date, AMAZON.AlphaNumeric (without regex), and AMAZON.PhoneNum…

  13. CloudWatch Synthetics now allows canaries running in a VPC to make outbound requests to IPv6 endpoints allowing monitoring of IPv6-only and dual stack enabled endpoints over IPv6. You can also access CloudWatch Synthetics APIs over both IPv4 and IPv6 through new dual stack compatible regional endpoints. Additionally, PrivateLink access to Synthetics within VPCs is now available over IPv6 connections. Using CloudWatch Synthetics, you can now monitor the availability and performance of websites or microservices accessible via IPv6 endpoints ensuring that end users can use the applications seamlessly irrespective of their network protocol. You can create IPv6 enabled cana…

  14. SES announces that Mail Manager now supports defined email address and domain lists which are used as part of the Mail Manager rules engine to distinguish between known and unknown addresses. This functionality adds both the mechanisms to upload and manage email address and domain lists, and the rules engine controls to make routing decisions based on whether a given address in a message envelope is on such a list or not. Customers are therefore able to ensure trusted delivery for known internal recipients while implementing catch-all behaviors for directory harvesting attacks, mistyped addresses, and standard behaviors for other domains owned and managed by the customer.…

  15. Today, we are announcing the general availability of AWS Wavelength in partnership with Orange in Casablanca, Morocco. With this first Wavelength Zone in North Africa, Independent Software Vendors (ISVs), enterprises, and developers can now use AWS infrastructure and services to support applications with data residency, low latency, and resiliency requirements. AWS Wavelength, in partnership with Orange, delivers on-demand AWS compute and storage services to customers in North Africa. AWS Wavelength enables customers to build and deploy applications that meet their data residency, low-latency, and resiliency requirements. AWS Wavelength offers the operational consisten…

  16. Amazon EMR Serverless is a serverless option in Amazon EMR that makes it simple for data engineers and data scientists to run open-source big data analytics frameworks without configuring, managing, and scaling clusters or servers. Today, we are excited to announce support for Public Subnets that allow you to use EMR Serverless for cost effective outbound data transfer from the cloud for big data processing workloads. EMR Serverless applications allow you to enable VPC connectivity for use cases that need to connect to VPC resources or for outbound data transfer from the cloud to access resources on the Internet or other cloud providers. Previously, VPC connectivity su…

  17. We are excited to announce the launch of storage scaling functions for Amazon Timestream for InfluxDB, allowing you to scale your allocated storage and change your storage Tiers as needed. With Storage Scaling, in you few simple steps you have greater flexibility and control over your time-series data processing and analysis. Timestream for InfluxDB is used in applications that require high-performance time-series data processing and analysis. You can quickly respond to changes in data ingestion rates, query volumes, or other workload fluctuations by moving to a faster more performant storage tier or extending your allocated storage capacity, ensuring that your Timestr…

  18. Amazon SES announces that the SES Mail Manager product is now available in 11 new commercial AWS Regions. This expands coverage from the original six commercial AWS Regions where Mail Manager first launched, meaning that Mail Manager is now offered in all non-opt-in commercial Regions where SES offers sending and receiving services. SES Mail Manager allows customers to configure email routing and delivery mechanisms for their domains, or for private use, and to have a single view of email governance, risk, and compliance solutions for all email workloads. Mail Manager is most often deployed to replace legacy hosted mail relays, or to simplify integration alongside thir…

  19. CloudWatch Database Insights now supports the analysis of historical snapshots of operating system (OS) processes running on your databases, allowing you to correlate a spike in database load with OS process metrics. Database administrators (DBAs) leverage OS metrics to understand how different processes or threads use system resources on their database instances. With this new Database Insights feature, DBAs can now access historical snapshots of OS processes running on their databases, including key metrics like memory and CPU utilization for each running process. OS process snapshots in Database Insights helps DBAs understand how each running process is using system…

  20. This is a guest post co-authored by Michael Davies from Open Universities Australia. At Open Universities Australia (OUA), we empower students to explore a vast array of degrees from renowned Australian universities, all delivered through online learning. We offer students alternative pathways to achieve their educational aspirations, providing them with the flexibility and accessibility to reach their academic goals. Since our founding in 1993, we have supported over 500,000 students to achieve their goals by providing pathways to over 2,600 subjects at 25 universities across Australia. As a not-for-profit organization, cost is a crucial consideration for OUA. While …

  21. Businesses require powerful and flexible tools to manage and analyze vast amounts of information. Amazon EMR has long been the leading solution for processing big data in the cloud. Amazon EMR is the industry-leading big data solution for petabyte-scale data processing, interactive analytics, and machine learning using over 20 open source frameworks such as Apache Hadoop, Hive, and Apache Spark. However, data residency requirements, latency issues, and hybrid architecture needs often challenge purely cloud-based solutions. Enter Amazon EMR on AWS Outposts—a groundbreaking extension that brings the power of Amazon EMR directly to your on-premises environments. This innov…

  22. AWS Marketplace sellers can now utilize a new self-service process to enable demo and private offer requests for their products through the AWS Marketplace Management Portal and AWS Marketplace Catalog API. Enabling this feature allows customers to request demos and private offers directly from sellers’ product listing pages, accelerating product evaluations and reducing procurement cycle times. When creating or updating software as a service (SaaS) or server products in the AWS Marketplace Management Portal, sellers who are eligible to receive AWS Opportunity referrals through the APN Customer Engagements (ACE) program and have linked their AWS Marketplace and Partner…

  23. Amazon Redshift now offers enhanced query monitoring capabilities, enabling you to efficiently identify and isolate performance bottlenecks. This feature provides comprehensive insights to track, evaluate, and diagnose query performance within data warehouses, eliminating the need to manually analyze system tables and logs. Accessible through the AWS console, enhanced query monitoring allows you to view performance history for trend analysis, detect workload changes and understand how query performance has changed over time and diagnose performance issues with query profiler. You can analyze a specific timeframe and find problematic queries, review performance trends, …

  24. AWS Marketplace now offers a self-service listing experience for sellers listing or managing Amazon Machine Image (AMI) products with CloudFormation templates (CFT). This launch expands the self-service listing capability previously available for single-AMI, software as a service (SaaS), and container products. With this release, sellers can now create and manage AMI with CloudFormation listings using a new UI experience, replacing the manual spreadsheet process. During listing creation, sellers are guided through a step-by-step workflow to fill in required information about their listings. All changes are initially visible only to the sellers, allowing them to preview…

  25. Starting today, Amazon Elastic Compute Cloud (Amazon EC2) M7g instances are available in the AWS Middle East (UAE) region. These instances are powered by AWS Graviton3 processors that provide up to 25% better compute performance compared to AWS Graviton2 processors, and built on top of the the AWS Nitro System, a collection of AWS designed innovations that deliver efficient, flexible, and secure cloud services with isolated multi-tenancy, private networking, and fast local storage. Amazon EC2 Graviton3 instances also use up to 60% less energy to reduce your cloud carbon footprint for the same performance than comparable EC2 instances. For increased scalability, these i…

  26. AWS CodeBuild announces support for codebuild:projectArn and codebuild:buildArn as IAM condition keys. These two new condition keys can be used in IAM policies to restrict the ARN of the project or build that originated the request. Starting today, CodeBuild will automatically add the new codebuild:projectArn and codebuild:buildArn condition keys to the request context of all AWS API calls made within the build. You can use the Condition element in your IAM policy to compare the codebuild:projectArn condition key in the request context with values that you specify in your policy. This capability allows you to implement advanced security controls for the AWS API calls o…

  27. Starting today, Amazon Elastic Compute Cloud (Amazon EC2) C8g instances are available in AWS Europe (Stockholm) region. These instances are powered by AWS Graviton4 processors and deliver up to 30% better performance compared to AWS Graviton3-based instances. Amazon EC2 C8g instances are built for compute-intensive workloads, such as high performance computing (HPC), batch processing, gaming, video encoding, scientific modeling, distributed analytics, CPU-based machine learning (ML) inference, and ad serving. These instances are built on the AWS Nitro System, which offloads CPU virtualization, storage, and networking functions to dedicated hardware and software to enhance t…

  28. AWS DataSync now supports Kerberos authentication for self-managed file servers that use the Server Message Block (SMB) network protocol. This update provides enhanced security options for connecting to SMB file servers commonly found in Microsoft Windows environments. DataSync is a secure, high-speed data transfer service that simplifies and accelerates moving data over a network. It automates copying files and objects between AWS Storage services, on-premises storage, and other clouds. DataSync uses protocols like SMB to transfer data to and from network storage systems. With this launch, you can configure your DataSync SMB locations to authenticate access to your st…

  29. AWS Health customers can now use Internet Protocol version 6 (IPv6) addresses, via our new dual-stack endpoints to view operational issues or planned lifecycle events for all accounts and resources in your organization. The existing Health endpoints supporting IPv4 will remain available for backwards compatibility. The urgency to transition to Internet Protocol version 6 (IPv6) is driven by the continued growth of internet, which is exhausting available Internet Protocol version 4 (IPv4) addresses. With simultaneous support for both IPv4 and IPv6 clients on Health endpoints, you are able to gradually transition from IPv4 to IPv6 based systems and applications, without …

  30. We are excited to announce new capabilities for Amazon Lex Global Resiliency. Building on our existing regional replication framework, we now support existing alias replication and CloudFormation for enabling bot replication. These new features enhance the existing automation that synchronizes your Lex V2 bots, associated resources, versions, and aliases to paired AWS regions in near real-time, while maintaining hot standby resources for immediate failover or an active-active setup. For contact center customers, this update streamlines disaster recovery by automatically keeping regional configurations in sync. The feature preserves existing alias ARNs during replicatio…

  31. Amazon Redshift announces enhanced security defaults to help you adhere to best practices in data security and reduce the risk of potential misconfigurations. These changes include disabling public accessibility, enabling database encryption, and enforcing secure connections by default when creating a new data warehouse. The enhanced security defaults bring three key changes: First, public accessibility is disabled by default for all newly created provisioned clusters and clusters restored from snapshots. In this configuration, connections to clusters will only be permitted from client applications within the same Virtual Private Cloud (VPC). Second, database encryptio…

  32. AWS Amplify now enables developers to use the Amplify Data client within AWS Lambda functions. This new capability allows you to leverage the same type-safe data operations you use in your frontend applications directly in your Lambda functions, eliminating the need to write raw GraphQL queries. The Amplify Data client in Lambda functions brings a consistent data access pattern across your entire application stack. Instead of managing separate GraphQL implementations, you can now use the same familiar client-side syntax to query and mutate data with full TypeScript support. This unified approach reduces development time, minimizes errors, and makes your codebase more m…

  33. Happy New Year and welcome to January’s post announcing new training course launches and certification updates — helping equip you and your teams with the skills to work with AWS services and solutions. Missed our December course update? Check it out here. This month, we launched 17 new digital training products on AWS Skill Builder including two new AWS Jam Journeys, additional language availability for Exam Prep materials in support of AWS Certified AI Practitioner and AWS Certified Machine Learning Engineer Associate certification exams, as well as a new AWS Builder Lab, Sustainability Strategies with AWS Compute Workload, designed to help identify sustainability …

  34. This post is cowritten with Sean Zou, Terry Quan and Audrey Yuan from MuleSoft. In our previous thought leadership blog post Why a Cloud Operating Model we defined a COE Framework and showed why MuleSoft implemented it and the benefits they received from it. In this post, we’ll dive into the technical implementation describing how MuleSoft used Amazon EventBridge, Amazon Redshift, Amazon Redshift Spectrum, Amazon S3, & AWS Glue to implement it. Solution overview MuleSoft’s solution was to build a lakehouse built on top of AWS services, illustrated in the following diagram, supporting a portal. To provide near real-time analytics we used an event-driven strategy t…

  35. Nielsen Marketing Cloud, a leading ad tech company, processes in one of their pipelines 25 TB of data and 30 billion events daily. As their data volumes grew, so did the challenges of scaling their Apache Spark workloads efficiently. Nielsen’s team faced a scenario in which, as they scaled up their cluster by adding more instances, the performance per instance degraded. The degradation resulted in a decrease in the amount of work done per hour by each instance, and drove costs per GB of data processed up. Furthermore, they encountered occasional data skew issues. Data skew, where data is unevenly distributed across partitions, created processing bottlenecks and furthe…

  36. AWS Deadline Cloud now supports Maxon Cinema 4D and Maxon Redshift in its Service-Managed Fleets and Customer-Managed Fleets. With this update, creative teams can seamlessly leverage the cloud to render complex projects and access flexible Usage-Based Licensing (UBL). With AWS Deadline Cloud, you can submit Cinema 4D jobs to Deadline Cloud without having to manage your own render farm infrastructure. You can now scale Cinema 4D and Redshift rendering workloads effortlessly, eliminating bottlenecks caused by local resource limitations. UBL integration offers a pay-as-you-go licensing model, ideal for studios managing dynamic workloads. You can build pipelines for 3D gra…

  37. This blog was authored by Chris Splinter, Principal Product Manager, AWS Kubernetes, Elamaran Shanmugam, Sr. Container Specialist Solutions Architect, AWS, Re Alvarez Parmar, Containers Specialist Solutions Architect, AWS. We are excited to announce the general availability of a new feature for Amazon Elastic Kubernetes Service (Amazon EKS) that we launched at re:Invent 2024 called Amazon EKS Hybrid Nodes. With EKS Hybrid Nodes, users can use their existing on-premises and edge infrastructure as nodes in Amazon EKS clusters, creating a unified Kubernetes management experience across cloud, on-premises, and edge environments. This can be used for a variety of use cases, …

  38. AWS announces the general availability of Amazon S3 Metadata, the easiest and fastest way to discover and understand your Amazon S3 data. S3 Metadata provides automated and easily queried metadata that updates in near real time, simplifying business analytics, real-time inference applications, and more. S3 Metadata supports object metadata, which includes system-defined details like size and the source of the object, and custom metadata, which allows you to use tags to annotate your objects with information like product SKU, transaction ID, or content rating. S3 Metadata automatically captures metadata from objects as they are uploaded into a bucket and makes that metad…

  39. AWS Elemental MediaConnect now supports a set of diagnostic metrics designed to provide visibility into the quality of your video and audio streams. The new metrics detect black frames, frozen video, and audio silence allowing you to quickly identify and address potential disruptions. This level of monitoring goes beyond traditional network performance indicators by analyzing the actual content, so you can maintain a high-quality experience for viewers. With these metrics, you have the flexibility to configure custom thresholds tailored to your preferences. This enables you to swiftly identify and address any interruptions to content delivery. To learn more about en…

  40. Amazon Web Services (AWS) is announcing the general availability of AWS Managed Notifications, a new feature of AWS User Notifications that enhances how customers receive and manage AWS Health notifications. This feature allows you to view and modify default AWS Health notifications in the Console Notifications Center, alongside your custom notifications such as CloudWatch alarms. A dedicated user interface is now available to manage notification subscriptions, including the ability to unsubscribe the primary or alternate contact emails from specific notification categories like 'Operational events'. You can easily subscribe to Health Notifications through additional d…

  41. AWS now supports the Zone Groups for Availability Zones across all AWS Regions, making it easier for you to differentiate groups of Local Zones and Availability Zones. Zone Groups were initially launched to help you identify related groups of Local Zones that reside in the same geography. For example, the two interconnected Local Zones in Los Angeles (us-west-2-lax-1a and us-west-2-lax-1b) make up the us-west-2-lax-1 Zone Group. These Zone Groups are used for opting in to the AWS Local Zones. You can now find the Zone Group for Availability Zones for all Regions in the DescribeAvailabilityZones API. For example, the Availability Zones in the US West (Oregon) Region …

  42. Amazon Elastic Kubernetes Service (Amazon EKS) now offers new update strategies for managed node groups, giving you control over how Amazon EC2 instances in your clusters are updated with new configurations or for new Kubernetes versions. This feature provides flexibility to make changes to your Amazon EKS cluster nodes in a way that best suits your use case, while reducing operational overhead and compute costs. Amazon EKS managed node group update strategies let you choose between the current EKS managed node group update behavior, Default, and a new strategy, Minimal Capacity, that attempts to update the managed node group by launching fewer new EC2 instances compar…

  43. Today, Amazon Web Services (AWS) is announcing the general availability of AWS Managed Notifications in the AWS Console Mobile Application. You can now get push notifications for default AWS Health notifications and view them in the AWS Console Mobile Application’s notification inbox, alongside your user-configured notifications such as CloudWatch alarms. To get started, visit the AWS Console Notifications Center and select the AWS managed notifications subscriptions option in the navigation panel. Next, select Manage subscriptions for the specific notifications you’d like to receive and click Add delivery channels. Finally, in the Add delivery channels modal’s AWS Con…

  44. I counted about 40 new launches from AWS since last week – back to our normal rhythm of releases. Services teams are listening to your feedback and developing little (or big) changes that makes your life easier when working with our services. The ability to support multiple sessions in the AWS Console is my favorite one so far in 2025. But our teams didn’t stop there, let’s look at the last week’s new announcements. Last week’s launches Beside the usual Regional expansion (new capabilities that are now available in a new Region), here are the launches that got my attention. Amazon EventBridge announces direct delivery to cross-account targets – Amazon EventBridge …

  45. Amazon Web Services (AWS) announces expansion in the Kingdom of Saudi Arabia by launching a new Amazon CloudFront edge location in Jeddah. The new AWS edge location brings the full suite of benefits provided by Amazon CloudFront, a secure, highly distributed, and scalable content delivery network (CDN) that delivers static and dynamic content, APIs, and live and on-demand video with low latency and high performance. All Amazon CloudFront edge locations are protected against infrastructure-level DDoS threats with AWS Shield Standard that uses always-on network flow monitoring and in-line mitigation to minimize application latency and downtime. You also have the ability …

  46. OpenSearch Vector Engine can now run vector search at a third of the cost on OpenSearch 2.17+ domains. You can now configure k-NN (vector) indexes to run on disk mode, optimizing it for memory-constrained environments, and enable low-cost, accurate vector search that responds in low hundreds of milliseconds. Disk mode provides an economical alternative to memory mode when you don’t need near single-digit latency. In this post, you’ll learn about the benefits of this new feature, the underlying mechanics, customer success stories, and getting started. Overview of vector search and the OpenSearch Vector Engine Vector search is a technique that improves search quality b…

  47. Amazon Bedrock now offers multimodal support for Cohere Embed 3 Multilingual and Embed 3 English, foundation models that generate embeddings from both text and images. This powerful addition to Amazon Bedrock can enable enterprises to unlock significant value from their vast amounts of data, including visual content. With this new capability, businesses can build systems that accurately and quickly search important multimodal assets such as complex reports, product catalogs, and design files. According to Cohere, Embed 3 delivers exceptional performance on various retrieval tasks and is engineered to handle diverse data types. Supporting search functionality for both t…

  48. Kubernetes version 1.32 introduced several new features and bug fixes, and AWS is excited to announce that you can now use Amazon Elastic Kubernetes Service (EKS) and Amazon EKS Distro to run Kubernetes version 1.32. Starting today, you can create new EKS clusters using version 1.32 and upgrade existing clusters to version 1.32 using the EKS console, the eksctl command line interface, or through an infrastructure-as-code tool. Kubernetes version 1.32 introduces several improvements including stable support for custom resource field selectors and auto removal of persistent volume claims created by stateful sets. This release removes v1beta3 API version of FlowSchema and…

  49. AWS Transfer Family now allows you to customize the directories for your Applicability Statement 2 (AS2) files, including the inbound AS2 messages, message disposition notifications (MDN), and other metadata files. This enables you to separate your AS2 messages from the MDN files and status files generated by the service, and automate downstream processing of the messages received from your trading partners. AS2 is a business-to-business messaging protocol used to transfer Electronic Data Interchange (EDI) documents across various industries, including healthcare, retail, supply chain and logistics. You can now specify separate directory locations to store your inbound …

  50. Starting today, Amazon Elastic Compute Cloud (Amazon EC2) I7ie instances are available in AWS Europe (Frankfurt, London), and Asia Pacific (Tokyo) regions. Designed for large storage I/O intensive workloads, I7ie instances are powered by 5th generation Intel Xeon Scalable processors with an all-core turbo frequency of 3.2 GHz, offering up to 40% better compute performance and 20% better price performance over existing I3en instances. I7ie instances offer up to 120TB local NVMe storage density (highest in the cloud) for storage optimized instances and offer up to twice as many vCPUs and memory compared to prior generation instances. Powered by 3rd generation AWS Nitro SSDs…

  51. Amazon Aurora PostgreSQL Limitless Database is now available with PostgreSQL version 16.6 compatibility. This release contains product improvements and bug fixes made by the PostgreSQL community, along with Aurora Limitless-specific security and feature improvements such as support for GIN operator classes with B-tree behavior (btree_gin) and support for DISCARD. Aurora PostgreSQL Limitless Database makes it easy for you to scale your relational database workloads by providing a serverless endpoint that automatically distributes data and queries across multiple Amazon Aurora Serverless instances while maintaining the transactional consistency of a single database. Auro…

  52. Amazon Redshift is announcing the general availability of Multi-AZ deployments for RA3 clusters in the Asia Pacific (Thailand) and Mexico (Central) AWS regions. Redshift Multi-AZ deployments support running your data warehouse in multiple AWS Availability Zones (AZ) simultaneously and continue operating in unforeseen failure scenarios. A Multi-AZ deployment raises the Amazon Redshift Service Level Agreement (SLA) to 99.99% and delivers a highly available data warehouse for the most demanding mission-critical workloads. Enterprise customers with mission critical workloads require a data warehouse with fast failover times and simplified operations that minimizes impact t…

  53. Amazon Q Business, the most capable generative AI-powered assistant for finding information, gaining insight, and taking action at work, now offers capabilities to answer questions and extract insights from images uploaded in the chat. This new feature allows users to upload images directly to the Amazon Q Business chat and ask questions related to the content of those images. Users can seamlessly interact with visual content, enabling them to use image files as a data source for a richer image analysis experience. For instance, a user can upload an invoice image and promptly ask Amazon Q Business to categorize the expenses. Similarly, a business user can share a techn…

  54. Customers can now create file systems using Amazon Elastic File System (Amazon EFS) in the AWS Mexico (Central) Region. Amazon EFS is designed to provide serverless, fully elastic file storage that lets you share file data without provisioning or managing storage capacity and performance. It is built to scale on demand to petabytes without disrupting applications, growing and shrinking automatically as you add and remove files. Because Amazon EFS has a simple web services interface, you can create and configure file systems quickly and easily. The service is designed to manage file storage infrastructure for you, meaning that you can avoid the complexity of deploying, …

  55. With AWS Elastic Beanstalk you can easily deploy and manage applications in AWS without worrying about the infrastructure that runs those applications. Now, Elastic Beanstalk automatically launches Windows instances with EC2 Fast Launch enabled on currently supported Windows platform versions. This new functionality helps in timely provisioning of Windows instances at scale reducing downtime and improving operational costs during deployment, saving time for development and operational teams. Elastic Beanstalk support for EC2 Fast Launch for Windows Instances is generally available in commercial regions where Elastic Beanstalk is available including the AWS GovCloud (US…

  56. Amazon Bedrock Flows enables you to link foundation models (FMs), Amazon Bedrock Prompts, Amazon Bedrock Agents, Amazon Bedrock Knowledge Bases, Amazon Bedrock Guardrails and other AWS services together to build and scale pre-defined generative AI workflows. Today, we announce preview of multi-turn conversation support for agent nodes in Flows. This feature enables dynamic, back-and-forth conversations between users and flows, similar to a natural dialogue. Customers who use agents to execute steps within flows have indicated that sometimes the agents don’t have all the context required to successfully complete the action. With this preview launch, an agent node can in…

  57. Luma AI's new video-generating AI foundation model (FM), Ray2, is now available in Amazon Bedrock. AWS is the first and only cloud provider to offer fully managed models from Luma AI, expanding creative possibilities for developers and businesses using AWS services. Luma Ray2 is a large-scale video-generation model capable of creating realistic visuals with fluid, natural movement. With Luma Ray2 in Amazon Bedrock, you can generate production-ready video clips with seamless animations, ultrarealistic details, and logical event sequences with natural language prompts, removing the need for technical prompt engineering. Ray2 currently supports 5- and 9-second video genera…

  58. Amazon CloudWatch now lets customers evaluate metrics data for an extended duration of up to 7 days, a 7x increase from the previous limit of 24 hours. This enhancement empowers customers to monitor the health of longer-running or infrequent processes, such as daily data loading jobs or day-over-day performance trends, offering deeper insights into their resources and applications. Customers now have the flexibility to leverage CloudWatch alarms for use cases like near-real-time metric tracking as well as for monitoring patterns that span multiple days. Amazon CloudWatch alarming on multi-day data is now available in all AWS Regions including the AWS GovCloud (US) R…

  59. Starting today, you can easily connect Amazon ElastiCache clusters to an Amazon Elastic Compute Cloud (Amazon EC2) instance directly from the AWS Management Console. You can also connect to your cache using AWS CloudShell to execute commands without additional setup. With a single click, you can establish secure connectivity between your cache and an EC2 instance, following AWS recommended best practices. ElastiCache automatically configures VPCs, security groups, and network settings, eliminating the need for manual tasks like setting up subnets and ingress/egress rules. This streamlines the process for new users and developers, enabling them to launch a cache instanc…

  60. Today, AWS Marketplace announces the availability of automated archival of old, unused product versions that are no longer available publicly for subscription (restricted). This feature is available for Amazon Machine Image (AMI), AMI with CloudFormation templates, and container products. With this release, AWS Marketplace is streamlining the version management experience for AWS customers and sellers. With automated version archival, any product version that has already been restricted by a seller for longer than two years will be archived. Archived versions will no longer be available to launch from AWS Marketplace for new customers; however, existing users can conti…

  61. With AWS Elastic Beanstalk, you can easily deploy and manage applications in AWS without worrying about configuring the infrastructure that runs those applications. Now, AWS Elastic Beanstalk will support EC2 Launch Template in Elastic Beanstalk environments by default after the deprecation of EC2 Launch Configuration. With this feature, you will not need to manually set certain configuration options in any AWS accounts, as described in documentation, to direct AWS Elastic Beanstalk to use the EC2 Launch Template when creating new environments. Elastic Beanstalk’s support for EC2 Launch Template is generally available in commercial regions where Elastic Beanstalk is ava…

  62. Today, AWS Resource Groups is adding support for an additional 172 resource types for tag-based Resource Groups. Customers can now use Resource Groups to group and manage resources from services such as AWS Entity Resolution, Amazon Personalize, and Amazon Q Apps. AWS Resource Groups enables you to model, manage and automate tasks on large numbers of AWS resources by logically grouping your resources. You can create collections of resources such as applications, projects, or workloads, and manage them on dimensions such as cost, performance, and compliance in AWS services such as myApplications, AWS Systems Manager and Amazon CloudWatch. AWS Resource Groups expanded…

  63. Amazon SageMaker Lakehouse enables a unified, open, and secure lakehouse platform on your existing data lakes and warehouses. Its unified data architecture supports data analysis, business intelligence, machine learning, and generative AI applications, which can now take advantage of a single authoritative copy of data. With SageMaker Lakehouse, you get the best of both worlds—the flexibility to use cost effective Amazon Simple Storage Service (Amazon S3) storage with the scalable compute of a data lake, along with the performance, reliability and SQL capabilities typically associated with a data warehouse. SageMaker Lakehouse enables interoperability by providing open …

  64. Well, it’s been another historic year! We’ve watched in awe as the use of real-world generative AI has changed the tech landscape, and while we at the Architecture Blog happily participated, we also made every effort to stay true to our channel’s original scope, and your readership this last year has proven that decision was the right one. AI/ML carries itself in the top posts this year, but we’re also happy to see that foundational topics like resiliency and cost optimization are still of great interest to our audience. (By the way, if you were hoping for more AI/ML content, head on over to our sister channel, the AWS Machine Learning Blog!). Without further ado, h…

  65. You can now enable Amazon CloudWatch Observability add-on on your EKS cluster with 1-click when provisioning. With 1-click enablement, CloudWatch Observability add-on turns on CloudWatch Container Insights and Application Signals together, enabling you to the understand the health and performance of your applications out of the box. CloudWatch Observability add-on integrates with EKS Pod Identity such that you can simply create a recommended IAM role for the add-on and re-use it across your clusters when creating them, saving you time and effort. Previously, you need to create your clusters first, wait for their status to become active and install the CloudWatch Add-on…

  66. AWS Marketplace sellers can now price usage rates with up to 8 decimal places. This enhancement improves the precision of pay-as-you-go pricing where per-unit costs can be fractions of a cent ($0.00000001), enabling more accurate billing calculations for customers. Previously, AWS Marketplace sellers were limited to using only 3 decimal places for usage pricing, restricting flexibility in pricing pay-as-you-go products. This increased precision gives sellers more control over pricing strategies. Sellers can now set more granular per-unit costs (for example, per megabyte or gigabyte), allowing for more accurate billing. This also benefits sellers operating in different …

  67. Today, AWS announces the general availability of concurrent VPN connections for AWS Client VPN. This feature allows you to securely connect to multiple Client VPN connections simultaneously, enabling access to your resources across different work environments. AWS Client VPN allows your users to securely connect to your network remotely from any location. Previously, you could only connect to one VPN profile at a time. This limited your access to only one network. To access another network, you were required to disconnect and reconnect to a different VPN profile. With this launch, you can connect to multiple VPN profiles simultaneously without switching. For example, s…

  68. Amazon Connect now provides daily headcount projections in capacity plan downloads, enhancing your ability to review staffing requirements with greater precision. While capacity plans already provided weekly and monthly projections, this launch allows you to access day-by-day headcount requirements for up to 64 weeks into the future. This granular view simplifies key staffing and hiring decisions, such as how many workers to hire while accounting for seasonality and applying different shrinkage assumptions at a day level. This feature is available in all AWS Regions where Amazon Connect agent scheduling is available. To learn more about Amazon Connect agent scheduling,…

  69. Amazon DynamoDB now supports a new warm throughput value and the ability to easily pre-warm DynamoDB tables and indexes in the AWS GovCloud (US) Regions. The warm throughput value provides visibility into the number of read and write operations your DynamoDB tables can readily handle, while pre-warming let’s you proactively increase the value to meet future traffic demands. DynamoDB automatically scales to support workloads of virtually any size. However, when you have peak events like product launches or shopping events, request rates can surge 10x or even 100x in a short period of time. You can now check your tables’ warm throughput value to assess if your table can …

  70. Today, Amazon Redshift announces the launch of history mode for zero-ETL integrations. This new feature enables you to build Type 2 Slowly Changing Dimension (SCD 2) tables on your historical data from databases, out-of-the-box in Amazon Redshift, without writing any code. History mode simplifies the process of tracking and analyzing historical data changes, allowing you to gain valuable insights from your data's evolution over time. With history mode, you can easily run advanced analytics on historical data, build lookback reports, and perform trend analysis across multiple zero-ETL data sources, including Amazon DynamoDB, Amazon RDS for MySQL, Amazon Aurora MySQL, an…

  71. Amazon EC2 introduces new capabilities that make it easy for customers to target instance launches on their On-Demand Capacity Reservations (ODCRs). On-Demand Capacity Reservations help you reserve compute capacity for your workloads in a specified Availability Zone for any duration. You can now ensure instance launches are fulfilled exclusively by ODCRs, or prefer unutilized ODCRs before falling back to On-Demand capacity. To get started, you can specify your capacity reservation preferences for your EC2 Auto Scaling groups via the AWS Console or the AWS CLI. These preferences can also be configured using EC2 RunInstances API calls. These features are available in …

  72. Amazon CloudWatch Database Insights now collects the query execution plans of top SQL queries running on Aurora PostgreSQL instances, and stores them over time. This feature helps you identify if a change in the query execution plan is the cause of performance degradation or a stalled query. Execution plan capture for Aurora PostgreSQL is available exclusively in the Advanced mode of CloudWatch Database Insights. A query execution plan is a sequence of steps that database engines use to retrieve or modify data in a relational database management system (RDBMS). The RDBMS query optimizers may not always choose the most optimal execution plan from a set of alternative wa…

  73. Today, Amazon Web Services, Inc. announces that AWS IoT SiteWise now supports NULL and NaN (Not a Number) data of bad or uncertain data quality from industrial data sources. AWS IoT SiteWise is a managed service that makes it easy to collect, store, organize, and analyze data from industrial equipment at scale. This new feature enhances the services capability to handle a wider range of data, improving its utility for industrial applications. With this update, AWS IoT SiteWise now collects, stores, and retrieves real-time or historical NULL values for all supported data types. It also supports NaN values of double data type. Capturing NULL and NaN data is critical for …

  74. In this post, we will share how you can use multi-Region as an architectural approach to achieve higher resilience on Amazon Web Services (AWS). This approach relies on first operating a workload across multiple Availability Zones within an AWS Region, before expanding to achieve even higher resilience by using multiple Regions. This is because within a Region there are multiple Availability Zones, which are physically separated by many miles but still close enough together (60 miles or less) to allow for single-digit millisecond latency. Each Availability Zone features one or more data centers, each housed in its own facility with its own redundant networking, connectivi…

  75. Amazon Connect agent workspace now supports the ability to redirect audio from Citrix and Amazon WorkSpaces Virtual Desktop Infrastructure (VDI) environments to a customer service agent’s local device. Audio redirection improves voice quality and reduces latency for voice calls handled on virtual desktops, providing a better experience for both end customers and agents. For region availability, please see the availability of Amazon Connect features by Region. To learn more and get started, visit the Amazon Connect agent workspace webpage or see the help documentation. View the full article

  76. AWS Graviton3-based R7g database instances as well as R7i database instances are now available for Amazon Aurora with PostgreSQL compatibility and Amazon Aurora with MySQL compatibility in Asia Pacific (Malaysia) Region. AWS Graviton3 instances provide up to 30% performance improvement and up to 20% price/performance improvement over Graviton2 instances for Amazon Aurora, depending on the database engine version and workload. R7i instances offer larger instance sizes, up to 48xlarge and features an 8:1 ratio of memory to vCPU, and the latest DDR5 memory. You can spin up an R7g or R7i database instances in the Amazon RDS Management Console or using the AWS CLI. Upgradin…

  77. Amazon EventBridge Event Bus now allows you to deliver events directly to AWS services in another account. This feature enables you to use multiple accounts to improve security and streamline business processes while reducing the overall cost and complexity of your architecture. Amazon EventBridge Event Bus is a serverless event broker that enables you to create scalable event-driven applications by routing events between your own applications, third-party SaaS applications, and other AWS services. This launch allows you to directly target services in another account, without the need for additional infrastructure such as an intermediary EventBridge Event Bus or Lambda…

  78. Amazon SNS now supports high-throughput mode for SNS FIFO topics, with default throughput matching SNS standard topics across all regions. When you enable high-throughput mode, SNS FIFO topics will maintain order within message group, while reducing the de-duplication scope to the message-group level. With this change, you can leverage up to 30K messages per second (MPS) per account by default in US East (N. Virginia) Region, and 9K MPS per account in US West (Oregon) Region and Europe (Ireland) Region, and request quota increases for additional throughput in any region. Amazon SNS FIFO topics provides message ordering, message grouping, and de-duplication when deliver…

  79. On Nov 22, 2024, Amazon OpenSearch Ingestion launched support for AWS Lambda processors. With this launch, you now have more flexibility enriching and transforming your logs, metrics, and trace data in an OpenSearch Ingestion pipeline. Some examples include using foundation models (FMs) to generate vector embeddings for your data and looking up external data sources like Amazon DynamoDB to enrich your data. Amazon OpenSearch Ingestion is a fully managed, serverless data pipeline that delivers real-time log, metric, and trace data to Amazon OpenSearch Service domains and Amazon OpenSearch Serverless collections. Processors are components within an OpenSearch Ingestion …

  80. On Jan 21, 2025 Amazon announced quarterly security and critical updates for Amazon Corretto Long-Term Supported (LTS) and Feature Release (FR) versions of OpenJDK. Corretto 23.0.2, 21.0.6, 17.0.14, 11.0.26, 8u442 are now available for download. Amazon Corretto is a no-cost, multi-platform, production-ready distribution of OpenJDK. Click on the Corretto home page to download Corretto 8, Corretto 11, Corretto 17, Corretto 21, or Corretto 23. You can also get the updates on your Linux system by configuring a Corretto Apt or Yum repo. Feedback is welcomed! View the full article

  81. Today, Amazon Redshift announced the launch of three new SQL features for zero-ETL integrations: QUERY_ALL_STATES, TRUNCATECOLUMNS, and ACCEPTINVCHARS. Zero-ETL integrations enable you to break down data silos in your organization and run timely analytics and machine learning (ML) on the data from your databases. With the launch of these new features, Amazon Redshift further enhances the functionality and reliability of zero-ETL integrations, allowing customers to work more efficiently with their data while maintaining data integrity. The new SQL features provide significant benefits and further enhance the experience of using zero-ETL integrations. QUERY_ALL_STATES al…

  82. Today, we are announcing the availability of AWS Backup in the Mexico (Central) Region. AWS Backup is a fully-managed, policy-driven service that allows you to centrally automate data protection across multiple AWS services spanning compute, storage, and databases. Using AWS Backup, you can centrally create and manage backups of your application data, protect your data from inadvertent or malicious actions with immutable recovery points and vaults, and restore your data in the event of a data loss incident. You can get started with AWS Backup using the AWS Backup console, SDKs, or CLI by creating a data protection policy and then assigning AWS resources to it using tag…

  83. Amazon Relational Database Service (Amazon RDS) for Oracle now offers Oracle Database Standard Edition 2 (SE2) with the License-Included (LI) purchase option in additional AWS Regions for R6i instance class. RDS for Oracle R6i LI instances are now available in Asia Pacific (Malaysia) and Canada West (Calgary). In the LI service model, you don’t need to separately purchase Oracle licenses. Amazon RDS for Oracle LI pricing includes the software license, the underlying hardware resources, and all database management capabilities. Simply launch an Oracle SE2 instance in the AWS Management Console or using the AWS CLI and specify the License-Included option. Configuration d…

  84. Today, we are announcing the support of the open-source GraphRAG Toolkit, a new capability that enhances Generative AI applications by providing more comprehensive, relevant and explainable responses using RAG techniques combined with graph data. The toolkit provides an open-source framework for automating the construction of a graph from unstructured data, and composing question-answering strategies that query this graph when answering user questions. Previously, customers faced challenges in conducting exhaustive, multi-step searches across disparate content. By identifying key entities across documents, GraphRAG delivers insights that leverage relationships within t…

  85. As winter maintains its hold over where I live in the Netherlands, rare moments of sunlight become precious gifts. This weekend offered one such treasure—while cycling along a quiet canal, golden rays broke through the typically gray Dutch sky, creating a perfect moment of serenity. These glimpses of brightness feel particularly special during January, when daylight can be scarce in our corner of Europe. As we move deeper into 2025, the third week of the new year brings both reflection and forward momentum. While global conversations swirl around technological advancements, it’s these small, personal moments that remind us to pause and appreciate the simple pleasures amon…

  86. You can now split your tests and run them across multiple, parallel-running compute environments. Based on your sharding strategy, CodeBuild will divide your tests and run them across the specified number of parallel environments. AWS CodeBuild is a fully managed continuous integration service that compiles source code, runs tests, and produces ready-to-deploy software packages. As the number of tests in a project grows, the total testing time also increases when using a single compute resource. Running tests in parallel across multiple compute resources reduces the overall testing duration in your CI/CD pipeline. This leads to faster feedback cycles and improved devel…

  87. Amazon S3 Tables are now available in five additional AWS Regions: Europe (Frankfurt), Europe (Ireland), Europe (London), Europe (Stockholm), and Asia Pacific (Tokyo). S3 Tables deliver the first cloud object store with built-in Apache Iceberg support, and the easiest way to store tabular data at scale. S3 Tables are specifically optimized for analytics workloads, resulting in up to 3x faster query performance through continual table optimization compared to unmanaged Iceberg tables, and up to 10x higher transactions per second compared to Iceberg tables stored in general purpose S3 buckets. S3 Tables integration with AWS Glue Data Catalog is in preview, allowing yo…

  88. Amazon Connect outbound campaigns can now be configured to connect a customer who has picked up a campaign call to an available agent in under two seconds while also supporting automatic call classification. This enhancement helps organizations support regulatory compliance with telemarketing laws such as the U.S. Telephone Consumer Protection Act (TCPA), while increasing customer engagement and agent productivity. Call classification automatically categorizes the outcome of a call using machine learning (ML), rather than requiring agent input, helping improve agent productivity and drive efficient customer engagement. To optimize outbound call performance, customers are …

  89. In January 2024, we welcomed the first cohort of learners of AWS Cloud Institute, a comprehensive program designed to equip aspiring cloud builders with the skills needed for high-demand roles in cloud technology. Together, we’ve learned a lot along the way, worked extremely hard, and the learners in the program have built incredible, practical cloud skills. Today, we’re thrilled to celebrate the graduation of this inaugural cohort of AWS Cloud Institute learners, marking a significant milestone in their journey toward launching successful careers in cloud development. Throughout the program, this exceptional group of individuals not only honed their technical expertise…

  90. Amazon Redshift extends support for Hexagonal Hierarchical Geospatial Indexing System, H3 for short, by adding two new H3 functions to Amazon Redshift’s previously announced H3 Indexing support in February 2024. H3 Indexing increases the performance of spatial queries at scale since the location information is pre-indexed. See this Amazon Big Data Blog on Amazon Redshift H3 Indexing for more information on the benefits and use-cases of H3 Indexing. H3_Center returns the centroid of an H3 cell ID from an input index, which can be used to compute the geometric center of an arbitrary area that can be represented by H3 indexed cells, for example by finding the H3 cell with…

  91. Today, we are excited to announce that Amazon Connect screen recording is now available in AWS GovCloud (US-West), expanding its reach to government and public sector customers. This feature, which enables customers to record their agent screens during customer interactions for quality assurance purposes, was previously available in all commercial AWS regions where Amazon Connect is live. With this launch, we're bringing the same powerful capabilities to our AWS GovCloud (US) customers. Amazon Connect screen recording is a valuable tool for contact centers looking to enhance their quality assurance processes. By capturing agent desktop activities during customer intera…

  92. AWS User Notifications is now supported on AWS CloudFormation, allowing you to easily provision and manage User Notification resources as part of your application's infrastructure-as-code (IaC). You can easily use User Notification to Configure Notifications to be sent via the Console Notifications Center, email, AWS Chatbot, or mobile push notifications to the AWS Console Mobile App to keep you informed about important events like Amazon CloudWatch Alarms. With this new capability, you can define Notification Configurations as part of your IaC practices. Specify notification configurations for specific resource types within your CloudFormation templates. For example, …

  93. Amazon Connect now offers the ability to maintain an open communication channel between your agents and Amazon Connect, helping reduce the time it takes to establish a connection with a customer. Contact center administrators can configure an agent’s user profile to maintain a persistent connection after a conversation ends, allowing for subsequent calls to connect faster. Amazon Connect persistent agent connection makes it easier to support compliance requirements with telemarketing laws such as the U.S. Telephone Consumer Protection Act (TCPA) for outbound campaigns’ calling by reducing the time it takes for a customer to connect with your agents. Amazon Connect pers…

  94. Developers can now use the AWS Encryption SDK for Go to help protect their data. This open-source release makes it easier for developers to encrypt and decrypt their data when building applications using the Go programming language. The AWS Encryption SDK is a client-side encryption library designed to make it easy to encrypt and decrypt data based on industry standards and best practices. The AWS Encryption SDK is available in multiple languages and all implementations of the SDK are interoperable, allowing you to encrypt data in one programming language and decrypt it with any other. The AWS Encryption SDK is developed under open source projects on GitHub where you c…

  95. AWS CodePipeline now offers an enhanced debugging experience in the AWS Management Console, enabling you to identify and resolve pipeline failures more efficiently. The new debugging interface introduces a dedicated debugging page, accessible through the left navigation bar's "Action details" button. This page presents a simplified pipeline view with execution and action details displayed in a side panel. This streamlined layout allows you to easily monitor the pipeline process and quickly debug action failures. This feature is now available in all AWS Regions where CodePipeline is supported, excluding AWS GovCloud (US) Regions and China Regions. For more informatio…

  96. Today, AWS announces multi-sesssion support which enables customers to access multiple AWS accounts in the AWS Console. Customers can sign-in to up to 5 sessions in a single browser, and this can be any combination of root, IAM, or federated roles in different accounts or in the same account. Customer applications scale multiple accounts following AWS best-practice guidelines. They often use accounts for different environments such as development, testing, production, and compare resource configurations and statuses across multiple accounts for troubleshooting application issues and other application related jobs. Before this launch, the AWS Console supported one accou…

  97. Amazon Connect Contact Lens dashboards now allow you to define widget level filters and groupings, re-order and re-size columns, and delete or add new metrics. With these dashboards, you can view and compare real-time and historical aggregated performance, trends, and insights using custom-defined time periods (e.g., week over week), summary charts, time-series chart, etc. Now, you can further customize specific widgets to create dashboards that best fit your business needs. For example, you can create a single line chart that combines contacts queued, average queue answer time, and abandoned contacts, filtered for your most important queues, so you can quickly see how in…

  98. AWS announces the general availability of two new larger sizes (12xlarge and 16xlarge) on Amazon EC2 Flex (C7i-flex, M7i-flex) instances. The new sizes expand the EC2 Flex portfolio, providing additional compute options to scale-up existing workloads or run larger sized applications that need additional memory. These instances are powered by custom 4th Gen Intel Xeon Scalable processors, that are available only on AWS, and offer up to 15% better performance over comparable x86-based Intel processors utilized by other cloud providers. Flex instances are the easiest way to get price performance benefits and lower prices for a majority of compute-intensive and general-pur…

  99. Amazon Connect Contact Lens now offers a new dashboard that lets you monitor real-time agent activity and take immediate actions such as listen-in to a contact, barge (take over) a contact, or change an agent state in a few clicks from a single interface. With this dashboard, you can view and compare real-time and historical aggregated performance, trends, and insights using custom-defined time periods (e.g., week over week), summary charts, time-series chart, etc. Now, you can track how long an agent has been on after contact work, color code time in specific statuses, and listen into live contacts that need immediate attention. For example, you can automatically highlig…

  100. Amazon GuardDuty is now available in the Asia Pacific (Malaysia) Region. You can now use this additional Region to continuously monitor and detect anomalous behavior, security threats, and sophisticated multi-stage attack sequences targeting your AWS accounts to help protect your AWS accounts, workloads, and data. Tens of thousands of customers across many industries and geographies use GuardDuty. GuardDuty can identify unusual or unauthorized activity like cryptocurrency mining, access to data stored in Amazon Simple Storage Service (Amazon S3) from unusual locations, or unauthorized access to Amazon Elastic Kubernetes Service (Amazon EKS) clusters. GuardDuty Malware …