Amazon Web Services (AWS)

Amazon Web Services (AWS) has expanded the regional availability for Amazon AppStream 2.0. Starting today, AWS customers can deploy their applications and desktops in the AWS Europe (Paris) Region and stream them using AppStream 2.0. Deploying your applications on AppStream 2.0 in a region closer to your end users helps provide a more responsive experience. Additionally, European Union customers now have another AWS region option to deploy their workloads on AppStream 2.0. Amazon AppStream 2.0 is a fully managed, secure application streaming service that provides users with instant access to their desktop applications from anywhere. It allows users to stream applica…

Amazon Elastic Compute Cloud (Amazon EC2) C8gd instances, Amazon EC2 M8gd instances, and Amazon EC2 R8gd instances with up to 11.4 TB of local NVMe-based SSD block-level storage are now available in AWS Region Europe (Frankfurt). These instances are powered by AWS Graviton4 processors, delivering up to 30% better performance over Graviton3-based instances. They have up to 40% higher performance for I/O intensive database workloads, and up to 20% faster query results for I/O intensive real-time data analytics than comparable AWS Graviton3-based instances. These instances are built on the AWS Nitro System and are a great fit for applications that need access to high-speed, …

Organizations across industries are accelerating their digital transformation and realizing cloud value through AWS Experience-Based Acceleration (EBA), a transformation methodology using hands-on, agile, and immersive engagements. Hundreds of enterprises at various levels of cloud maturity have harnessed EBA to build cloud foundations, migrate at scale, modernize their businesses, and innovate for their customers. They have succeeded because of a proven learn-by-doing working model that seamlessly scales to drive business value, all while following the AWS Well-Architected Framework. However, successful cloud migration requires more than just technical tools—it demands…

Starting today, Amazon Elastic Compute Cloud (Amazon EC2) R7g instances are available in AWS Middle East (UAE), Canada West (Calgary), Europe (Paris, Zurich), Asia Pacific (Jakarta, Osaka), and Israel (Tel Aviv) Regions. These instances are powered by AWS Graviton3 processors that provide up to 25% better compute performance compared to AWS Graviton2 processors, and built on top of the the AWS Nitro System, a collection of AWS designed innovations that deliver efficient, flexible, and secure cloud services with isolated multi-tenancy, private networking, and fast local storage. Amazon EC2 Graviton3 instances also use up to 60% less energy to reduce your cloud carbon fo…

We are excited to announce that AWS End User Messaging is now available in Mexico (Central). AWS End User Messaging provides developers with a scalable and cost-effective messaging infrastructure without compromising the safety, security, or results of their communications. Developers can integrate messaging to support uses cases such as one-time passcodes (OTP) at sign-ups, account updates, appointment reminders, delivery notifications, promotions and more. For more information about the AWS Regions where End User Messaging is available, see the AWS Region table. To learn more, see AWS End User Messaging. View the full article

AWS Resource Explorer now supports 41 more resource types across all AWS commercial Regions from services including AWS CloudTrail, Amazon Connect, Amazon Sagemaker, and more. With this release, customers can now search for the following resource types in AWS Resource Explorer: cloud9:environment cloudtrail:eventdatastore connect:instance/rule connect:instance/task-template connect:phone-number datapipeline:pipeline dax:cache devicefarm:project devicefarm:testgrid-project ds:directory ec2:ipam-resource-discovery ec2:ipam-resource-discovery-association elasticloadbalancing:listener-rule/net events:connection forecast:dataset-import-job …

AWS Systems Manager now enables customers to customize their configurations when enabling the new Systems Manager experience, which provides centralized node management capabilities across AWS accounts and Regions. Customers can choose to enable or disable default EC2 instance permissions for Systems Manager connectivity, set the frequency of inventory metadata collection, and define how often the SSM Agent automatically updates. These options allow customers to tailor their Systems Manager setup while centrally managing their nodes. The new Systems Manager experience uses Default Host Management Configuration (DHMC) to grant EC2 instances permissions to connect to Sys…

Amazon Managed Streaming for Apache Kafka (Amazon MSK) now provides seamless certificate renewal for all MSK Provisioned clusters, allowing the brokers in your cluster to receive the most up-to-date encryption certificates without going through a restart. The encryption certificates used by Amazon MSK require renewal every 13 months. With this launch, certificate renewals on Amazon MSK Provisioned clusters now occur seamlessly without disruption to client connectivity. This feature is available in all AWS Regions where MSK Provisioned is supported. To learn more, visit the Amazon MSK Developer Guide. View the full article

Amazon Managed Service for Prometheus is now available in the AWS Canada (Central) region. Amazon Managed Service for Prometheus is a fully managed Prometheus-compatible monitoring service that makes it easy to monitor and alarm on operational metrics at scale. The list of all supported regions where Amazon Managed Service for Prometheus is generally available can be found on the user guide. Customers can send up to 1 billion active metrics to a single workspace and can create many workspaces per account, where a workspace is a logical space dedicated to the storage and querying of Prometheus metrics. To learn more about Amazon Managed Service for Prometheus collect…

Greetings! I’m Joshua Hlanyane, an AWS Educate Learner Advocate passionate about empowering the next generation of cloud professionals. Through my journey learning AWS across their various educational platforms, I’ve gained valuable insights into what works—and what doesn’t—when starting your cloud computing journey. Today, I’m excited to share practical recommendations that can help smooth your path into the AWS Cloud. Let’s be honest, getting started in tech can feel overwhelming. When I first began exploring cloud computing, the landscape seemed impossibly vast. I vividly remember staring at the command line interface, feeling like I was decoding an ancient script! B…

Amazon Web Services has announced availability of Amazon WorkSpaces Personal, WorkSpaces Pools and WorkSpaces Core in the AWS Europe (Paris) Region. You can now provision WorkSpaces closer to your users, helping to provide in-country data residency and a more responsive experience. Additionally, you can quickly add or remove WorkSpaces to meet changing demand, without the cost and complexity of on-premises Virtual Desktop Infrastructure (VDI). Amazon WorkSpaces is a fully managed virtual desktop infrastructure (VDI) service that helps organizations provide end users access to applications and data while optimizing costs and improving productivity. WorkSpaces gives orga…

Starting today, Amazon Elastic Compute Cloud (Amazon EC2) R7g instances are available in the AWS GovCloud (US-East) Region. These instances are powered by AWS Graviton3 processors that provide up to 25% better compute performance compared to AWS Graviton2 processors, and built on top of the the AWS Nitro System, a collection of AWS designed innovations that deliver efficient, flexible, and secure cloud services with isolated multi-tenancy, private networking, and fast local storage. Amazon EC2 Graviton3 instances also use up to 60% less energy to reduce your cloud carbon footprint for the same performance than comparable EC2 instances. For increased scalability, these …

Amazon SageMaker now supports direct connectivity to Oracle, Amazon DocumentDB, and Microsoft SQL Server databases, expanding the available data integration capabilities in Amazon SageMaker Lakehouse. This enhancement enables customers to seamlessly access and analyze data from these databases. With these new data source connections, customers can directly query data and build ETL flows from their Oracle, Amazon DocumentDB, and Microsoft SQL Server databases. This integration simplifies data and AI/ML workflows by allowing you to work with your data alongside AWS data, analytics and AI capabilities. Support for these new data sources is available in all AWS Regions …

Amazon SageMaker Catalog, part of the next generation of SageMaker, now supports authorization policies for asset type (template) usage — a new governance capability that gives organizations fine-grained control over who can create and manage custom assets using specific asset type. In large enterprises, teams often define business specific asset templates (such as ClinicalStudyAsset or FinancialReportAsset) to standardize how data is structured, cataloged for discovery, and governed across the organization. With this authorization policy-based control, organizations can enforce usage boundaries, allowing administrators to restrict the use of sensitive or proprietary t…

Starting today, memory-optimized Amazon Compute Cloud (Amazon EC2) X2idn instances are available in AWS Israel (Tel Aviv) region. These instances, powered by 3rd generation Intel Xeon Scalable Processors and built with AWS Nitro System, are designed for memory-intensive workloads. They deliver improvements in performance, price performance, and cost per GiB of memory compared to previous generation X1 instances. These instances are SAP-certified for running Business Suite on HANA, SAP S/4HANA, Data Mart Solutions on HANA, Business Warehouse on HANA, SAP BW/4HANA, and SAP NetWeaver workloads on any database. To learn more, visit the EC2 X2i Instances Page, or connect wi…

Topic was moved to forum Monitoring & Observability

Today, we are announcing the general availability of AWS Wavelength in partnership with Verizon in Lenexa, Kansas. AWS Wavelength Zone enables customers to run applications using AWS infrastructure and services in AWS telco partners' data centers, addressing critical needs for low latency, data residency, and application resiliency across a wide range of industries. With this expansion, AWS Wavelength Zone now offers low-latency, local compute, storage, networking, and other building block services for edge computing to customers in the Lenexa metropolitan area. This is particularly valuable for industries with strict regulatory compliance needs, such as financial serv…

Starting today, Amazon Elastic Compute Cloud (Amazon EC2) P5en instances powered by NVIDIA H200 GPUs are available in the AWS US West (N. California) Region. These instances are optimized for generative AI and high performance computing (HPC) applications. P5en instances feature 8 H200 GPUs which have 1.7x GPU memory size and 1.4x GPU memory bandwidth than H100 GPUs featured in P5 instances. P5en instances pair the H200 GPUs with high performance custom 4th Generation Intel Xeon Scalable processors, enabling Gen5 PCIe between CPU and GPU which provides up to 4x the bandwidth between CPU and GPU and boosts AI training and inference performance. P5en, with up to 3200 Gbp…

Today, Amazon Elastic Block Store (Amazon EBS), a high-performance block storage service, announces the general availability of Provisioned Rate for Volume Initialization. This feature helps you create fully performant Amazon EBS volumes from Amazon EBS Snapshots with predictability, helping speed up Amazon EC2 Instance launches at scale, disaster recovery, and volume copy workflows. You can use Amazon EBS volumes as durable, block-level storage devices attached to Amazon EC2 instances. With Provisioned Rate for Volume Initialization, you can launch hundreds of instances from Amazon EBS-backed Amazon Machine Images (AMIs) at the same time and know that the attached vol…

Starting today, Amazon Elastic Compute Cloud (Amazon EC2) Flex instances (C7i-flex, M7i-flex) larger sizes are available in Asia Pacific (Seoul) region. The new sizes (12xlarge, 16xlarge) expand the EC2 Flex portfolio, providing additional compute options to scale-up existing workloads or run larger sized applications that need additional memory. These instances are powered by custom 4th Gen Intel Xeon Scalable processors, that are available only on AWS, and offer up to 15% better performance over comparable x86-based Intel processors utilized by other cloud providers. Flex instances are the easiest way for you to get price-performance benefits for a majority of genera…

Amazon Verified Permissions now enables customers to tag Policy Stores. Tags are simple key-value pairs that customers can assign to AWS resources such as Verified Permissions Policy Stores to manage cost-allocate and control access. This launch enables Verified Permissions customers to use tag-based controls to manage access to policy stores. For example, customers can now tag a policy store for a tenant, and use IAM permissions to restrict to that policy store accordingly. Further, customers can use AWS cost allocation tags to categorize and allocate costs by tenant, team, department or application. Lastly, this launch makes it simpler for customers to search for policy…

Amazon SageMaker now offers 14 new built-in Visual ETL transforms: “Format timestamp”, “Split string”, “Regex extractor”, “Autobalance processing”, “UUID (Universally Unique Identified)”, “Identifier”, “Unpivot columns into rows”, “Pivot rows into columns”, “Parse JSON column”, “Extract JSON path”, “Lookup”, “Router”, “Select from collection” and “Order By”. With these transforms, ETL developers can quickly build more sophisticated data pipelines without having to write custom code for common transform tasks. Also, Amazon S3 Tables are now supported via the Amazon SageMaker Lakehouse node. Providing you with the flexibility to access and preview data in-place across S3 Ta…

Amazon Connect Contact Lens real-time queue and agent performance dashboards, and flows performance dashboards are now available in AWS GovCloud (US-West), a secure cloud environment designed for government and public sector customers. The new dashboard lets you monitor real-time agent activity and take immediate actions such as listen-in to a contact, barge (take over) a contact, or change an agent state in a few clicks from a single interface. The dashboards now allow you to define widget level filters and groupings, re-order and re-size columns, and delete or add new metrics. With these dashboards, you can view and compare real-time and historical aggregated performanc…

Today, Amazon Simple Email Service (SES) launched support for connecting to SES outbound sending endpoints over IPv6. Customers can now specify their preference for IPv4 or IPv6 endpoints when using the AWS SDK or CLI. This makes it easy to switch from using IPv4 addresses to IPv6 addresses when communicating with the SES services for outbound sending. Previously, customers could use the AWS SDK or CLI to connect with SES endpoints for outbound sending. These connections always used IPv4 addresses when creating TCP/IP connections for communication with the SES service. Now customers can specify their preference for dual-stack using an environment variable or command li…

Amazon Connect is expanding WhatsApp Business messaging to five new AWS Regions: Asia Pacific (Tokyo), Asia Pacific (Seoul), Asia Pacific (Sydney), Canada (Central), and Africa (Cape Town). Additionally, Amazon Connect SMS is now available in Africa (Cape Town). These expansions enable you to engage with customers through their preferred messaging channels while leveraging Amazon Connect's unified contact center capabilities to deliver seamless omnichannel experiences. With this launch, Amazon Connect for WhatsApp Business messaging and Amazon Connect SMS are now available in US East (N. Virginia), US West (Oregon), Asia Pacific (Tokyo), Asia Pacific (Seoul), Asia Paci…

You can now use AWS PrivateLink to privately access Amazon ElastiCache from your Amazon Virtual Private Cloud (Amazon VPC) in the AWS Europe (Spain) Region. AWS PrivateLink provides private connectivity between VPCs, AWS services, and on-premises networks, without exposing traffic to the public internet and securing your network traffic. To use AWS PrivateLink with Amazon ElastiCache, you create an interface VPC endpoint for Amazon ElastiCache in your VPC using the Amazon VPC console, AWS SDK, or AWS CLI. With an interface VPC endpoint, you can privately access the Amazon ElastiCache APIs from applications inside your Amazon VPC. You can also access the VPC endpoint fr…

AWS WAF is expanding the availability of its enhanced rate-based rules feature to customers in the following AWS Regions: Asia Pacific (Hyderabad), Australia (Melbourne), Israel (Tel Aviv), and Asia Pacific (Malaysia). This feature supports additional request parameters for rate-based rules, including cookies and other HTTP headers. Additionally, customers can now create composite keys based on up to 5 request parameters, providing more granular options for managing and securing web application traffic. Customers could already use WAF rate-based rules to automatically block requests from IP addresses that make large numbers of requests within a short period of time unt…

AWS Marketplace now supports software as a service (SaaS) products deployed on AWS, on other cloud infrastructures, and on-premises. This will allow independent software vendors to list more SaaS products in AWS Marketplace, offering customers a broader selection of products. By listing SaaS products in AWS Marketplace, sellers can streamline their sales processes and scale operations more efficiently. Customers can now identify products, including SaaS products, that are 100% deployed on AWS infrastructure with a new “Deployed on AWS” badge in AWS Marketplace. The badge is visible on product detail pages, and customers can also see whether products are “Deployed on AW…

Amazon Connect now supports Outbound Campaign calling to Poland in the Europe (Frankfurt) and Europe (London) regions, making it easier to proactively communicate across voice, SMS, and email for use cases such as delivery notifications, marketing promotions, appointment reminders, or debt collection, etc. Outbound Campaigns offers real-time audience segmentation using unified customer data from Customer Profiles, along with an intuitive UI for campaign management, targeting, and analytics. It eliminates the need for complex integrations or direct AWS Console access. Outbound Campaigns can be enabled within the AWS Connect Console. With Outbound Campaigns, Amazon Conne…

AWS Billing and Cost Management Console’s Payments page now features a Payments Account Summary that helps you view your AWS account's financial status more efficiently. Critical account balance information is now summarized in a single, easy-to-access location on your Payments page. Payments Account Summary shows your total outstanding balance, including current and past due amounts, alongside your total unapplied funds from credit memos, unapplied cash, and Advance Pay balance. You can use these unapplied funds to pay outstanding invoices by sending remittance instructions via the email address on your invoice, or by contacting AWS Customer Service. Customers with Ad…

Amazon Bedrock Data Automation (BDA) now supports extraction of custom GenAI-powered insights from audio by specifying the desired output configuration through blueprints. BDA is a GenAI-powered capability of Bedrock that streamlines the development of generative AI applications and automates workflows involving documents, images, audio, and videos. Developers can now extract custom insights from audio using blueprints, which contain their desired output including a list of field names, the data format in which the response for the field is to be extracted as well as natural language instructions for each field. Developers can get started with blueprints by either using a…

Today, Amazon Elastic Container Service (Amazon ECS) announced a new feature that allows you to easily rollback your Amazon ECS service to a previous safe state if a deployment fails. Amazon ECS customers can configure automated failure detection and remediation for their ECS service rolling updates using deployment circuit breaker and CloudWatch Alarms. Deployment circuit breaker automatically detects task launch failures while CloudWatch alarms allow you to detect issues that result in degradation in infrastructure (e.g. cpu utilization) or performance (e.g. response latency) metrics. Previously, in scenarios where a failing deployment was not detected by either of t…

Amazon Redshift Serverless, which allows you to run and scale analytics without having to provision and manage data warehouse clusters, is now generally available in the AWS Asia Pacific (Hyderabad) region. With Amazon Redshift Serverless, all users, including data analysts, developers, and data scientists, can use Amazon Redshift to get insights from data in seconds. Amazon Redshift Serverless automatically provisions and intelligently scales data warehouse capacity to deliver high performance for all your analytics. You only pay for the compute used for the duration of the workloads on a per-second basis. You can benefit from this simplicity without making any changes t…

Today, AWS announces the preview of the Amazon Q Developer integration in GitHub. With this launch, developers can use the power of Amazon Q Developer agents for feature development, code review, and Java transformation within GitHub.com and GitHub Enterprise Cloud projects to streamline their developer experience. After installing the Amazon Q Developer application from GitHub, developers can use labels to assign issues to Amazon Q Developer. Then, Amazon Q Developer agents automatically implement new features, generate bug fixes, run code reviews on new pull requests, and modernize legacy Java applications, all within the GitHub projects. While generating new code, t…

This blog post was authored by Olly Pomeroy, Senior Container Specialist Solution Architect at AWS. As organizations grow, enforcing governance and securing workloads becomes increasingly complex. Security and platform teams face the challenge of implementing consistent security controls, enforcing defaults, and applying best practices without slowing down application teams. Organizations need a comprehensive approach to security, governance, and compliance that can scale with their containerized workloads. Amazon Elastic Container Service (Amazon ECS) addresses these challenges through deep integration with AWS security and governance services. For security and acces…

Today, AWS Organizations is making resource control policies (RCPs) available in both AWS GovCloud (US-West) and AWS GovCloud (US-East) Regions. RCPs help you centrally establish a data perimeter across your AWS environment. With RCPs, you can centrally restrict external access to your AWS resources at scale. RCPs are a type of authorization policy in AWS Organizations that you can use to centrally enforce the maximum available permissions for resources in your organization. For example, an RCP can help enforce the requirement that “no principal outside my organization can access Amazon S3 buckets in my organization,” regardless of the permissions granted through indiv…

The Amazon Web Services (AWS) ODBC Driver for PostgreSQL is now generally available for use with Amazon RDS and Amazon Aurora PostgreSQL-compatible edition database clusters. This database driver provides support for faster switchover and failover times, Aurora Limitless, and authentication with AWS Secrets Manager, AWS Identity and Access Management (IAM), or Federated Identity. The Amazon Web Services (AWS) ODBC Driver for PostgreSQL is a standalone driver and supports RDS and community PostgreSQL and Amazon Aurora PostgreSQL. You can install the aws-pgsql-odbc package for Windows, Mac or Linux by following the Getting Started instructions on GitHub. The driver relie…

Amazon Aurora with MySQL compatibility and PostgreSQL compatibility now supports R7i database instances in AWS GovCloud (US-East) and AWS GovCloud (US-West) Regions. R7i database instances are powered by custom 4th Generation Intel Xeon Scalable processors. R7i instances offer larger instance sizes, up to 48xlarge and features an 8:1 ratio of memory to vCPU, and the latest DDR5 memory. You can launch R7i database instances in the Amazon RDS Management Console or using the AWS CLI. Upgrading a database instance to R7i instance family requires a simple instance type modification. For more details, refer to the Aurora documentation. Amazon Aurora is designed for unpara…

Amazon Relational Database Service (Amazon RDS) for PostgreSQL, MySQL, and MariaDB now supports M7i database (DB) instances in Asia Pacific (Jakarta), South America (Sao Paulo), AWS GovCloud (US-East) and AWS GovCloud (US-West) regions. R7i DB instances are now supported in South America (Sao Paulo), AWS GovCloud (US-East) and AWS GovCloud (US-West) Regions. M7i and R7i are the latest Intel based offering and are available with a new maximum instance size of 48xlarge, which brings 50% more vCPU and memory than the maximum size of M6i and R6i instance types. M7i and R7i DB instances are available for Amazon RDS for PostgreSQL version 17.1 and higher, 16.1 and higher, 15…

Amazon Relational Database Service (RDS) for PostgreSQL, MySQL, and MariaDB now supports AWS Graviton3-based M7g database instances in Asia Pacific (Jakarta), Middle East (UAE), South America (Sao Paulo), Asia Pacific (Osaka), Asia Pacific (Melbourne), Israel (Tel Aviv), Europe (Zurich) and AWS GovCloud (US-East) Regions. R7g is now supported in Middle East (Bahrain), South America (Sao Paulo) and AWS GovCloud (US-West) Regions. Graviton3-based instances provide up to a 30% performance improvement over Graviton2-based instances on RDS for open-source databases depending on database engine, version, and workload. Graviton3 processors offer several improvements over the …

Amazon Relational Database Service (Amazon RDS) for PostgreSQL, MySQL, and MariaDB now supports AWS Graviton2-based T4g database instances in Asia Pacific (Malaysia) region. T4g database instances provide a baseline level of CPU performance, with the ability to burst CPU usage at any time for as long as required. For complete information on pricing and regional availability, please refer to the Amazon RDS pricing page. T4g database instances are available on Amazon RDS for All PostgreSQL 17, 16, 15, 14, and 13 versions; and 12.7 and higher 12 versions. T4g database instances are available on Amazon RDS for MySQL versions 8.4 and 8.0, and Amazon RDS for MariaDB versions…

AWS Graviton3-based R7g database instances are now generally available for Amazon Aurora with PostgreSQL compatibility and Amazon Aurora with MySQL compatibility in Middle East (Bahrain) and AWS GovCloud (US-West) Regions. Graviton3 instances provide up to 30% performance improvement over Graviton2 instances for Aurora depending on database engine, version, and workload. Graviton3 processors offer several improvements over Graviton2 processors. Graviton3-based R7g are the first AWS database instances to feature the latest DDR5 memory, which provides 50% more memory bandwidth compared to DDR4, enabling high-speed access to data in memory. R7g database instances offer up…

Amazon Elastic Container Registry (ECR) announces IPv6 support for API and Docker/OCI endpoints for both ECR and ECR Public. This makes it easier to standardize on IPv6 and remove IP address scalability limitations for your container build, deployment, and orchestration infrastructure. With today’s launch, you can pull your private or public ECR images via the AWS SDK or Docker/OCI CLI using ECR’s new dual-stack endpoints which support both IPv4 and IPv6. When you make a request to an ECR dual-stack endpoint, the endpoint resolves to an IPv4 or an IPv6 address, depending on the protocol used by your network and client. This helps you meet IPv6 compliance requirements, …

AWS Graviton4-based R8g database instances are now generally available for Amazon Aurora with PostgreSQL compatibility and Amazon Aurora with MySQL compatibility in the AWS GovCloud (US-West) Region. R8g instances offer larger instance sizes, up to 48xlarge and features an 8:1 ratio of memory to vCPU, and the latest DDR5 memory. Graviton4-based instances provide up to a 40% performance improvement and up to 29% price/performance improvement for on-demand pricing over Graviton3-based instances of equivalent sizes on Amazon Aurora databases, depending on database engine, version, and workload. AWS Graviton4 processors are the latest generation of custom-designed AWS Grav…

Amazon Relational Database Service (RDS) for PostgreSQL, MySQL, and MariaDB now supports AWS Graviton4-based M8g database instances in Europe (Ireland) Region and R8g database instances in AWS GovCloud (US-West) Region. For complete information on pricing and regional availability, please refer to the Amazon RDS pricing page. Graviton4-based instances provide up to a 40% performance improvement and up to 29% price/performance improvement for on-demand pricing over Graviton3-based instances of equivalent sizes on Amazon RDS open source databases, depending on database engine, version, and workload. M8g and R8g database instances are available on Amazon RDS for Postgr…

If you could choose any career, what would give you a lifetime of joy and fulfillment? Even with a rewarding career as a scientist, it’s a question I pondered often during the COVID-19 pandemic. Like many others, the pandemic pushed me to reflect deeply on what truly mattered and reshaped my perspective. My scientific career began in college when a summer internship unexpectedly became a full-time opportunity that funded my education. Over the next decade, I gained experience across multiple industries, including academic research, large-scale manufacturing, and clinical sciences. While these roles allowed me to apply my analytical thinking and problem-solving skill…

An AI search flow builder is now available on Amazon OpenSearch Service when you launch OpenSearch 2.19+ domains. This new feature allows you to design and run AI search flows through a low-code experience free from custom middleware. It provides a low-code designer accessible through the AI search flows section of OpenSearch dashboards. Using the builder, you can create sophisticated search flows enhanced by AWS and third-party AI services, and simply run then with a single query. Previously, you had develop custom code to integrate AI into advanced workflows and manage them on custom middleware. Now, you can use the low-code designer and automation APIs to run and cu…

Amazon Connect now publishes a new contact completion event in the Contact Event Stream (via Amazon EventBridge), delivering real-time insights into when a contact has fully concluded, including the completion of any after-contact work (ACW). This new event empowers contact centers with full-lifecycle visibility into customer and agent interactions, enabling smarter, faster downstream actions. For example, if you were to automatically create a follow-up ticket once an agent finishes their wrap-up work, this event gives you a precise, real-time signal to trigger that workflow, ensuring your systems stay in sync and your customer service stays responsive. To learn more, …

Amazon Connect now provides richer contact information through the DescribeContact API, enabling your contact center to take smarter, faster action during and after customer interactions. This update surfaces key insights such as disconnect reasons, recording status, after-contact work time, and custom contact attributes, all in a single API response, helping to reduce complexity and improve performance. For example, a customer chat session might disconnect due to a network issue on the agent’s end. With the new DisconnectReason field in the DescribeContact API, you can now programmatically detect this and re-queue the chat for follow-up, ensuring the customer gets help w…

Today, AWS announced the ability for Amazon VPC IP Address Manager (IPAM) to distribute IPAM costs to AWS Organizations member accounts. This allows you to easily allocate costs to your internal teams for their IPAM usage. VPC IPAM makes it easier for you to plan, track, and monitor IP addresses for your AWS workloads. When you enable IPAM for your AWS Organization, IPAM aggregates the organization-wide IP address usage, and charges the AWS account in which IPAM is created. With this launch, you can allocate the charges directly to AWS Organizations member accounts, for their individual usage. For example, you may have IPAM enabled in a central AWS account that runs mu…